We accept Mastercard, Visa and Discover through PayPal®-a very SECURE way of paying over the internet. We also will accept US Checks or money orders if arrangements are made prior to you purchasing your items. Just email us. You also can pay by eCheck through PayPal®., however keep in mind that PayPal® will not authorize us to ship your item until the check has cleared. We do not provide in-house credit, nor do we ship COD.
We will accept returns within 7 days upon receipt of the items received provided that the item is returned in new conditions with tags and is unused. Buyer pays return shipping and insurance is encouraged. Seasonal items cannot be returned following the holiday. Clearance item sales are final and cannot be returned. Email us within 3 days upon receipt of the items at: [email protected] if you are requesting to return an item or items.
All of our primitive decor is new, not used. Primitives are made to look worn and/or aged. This is what gives it a distinct look that reminds us of simple, yet resourceful times long-ago. If you have a question about primitive items, please email us at: [email protected] We would be happy to help you.
While we respond promptly to emails and prefer this method of communication, our customer service telephone line is: 740-951-0380 (leave message), should you wish to call instead. Email us at: [email protected]
Failure to follow these instructions could result in a fire hazard or personal injury. Keep wick(s) trimmed to 1/4" while using. Burn candles on a heat resistant surface or suitable holder. Do not burn more than 4 hours at a time. Never leave a burning candle unattended or within the reach of children. Keep away from drafts, including open windows. Do not move while lit or until wax hardens and is cool. Use caution when extinguishing. Keep free from foreign objects, including flamable and/or combustible items. Discontinue the use of a candle when 3/4" - 1" of wax is left at the bottom. Thistle Creek Primitives® and its owners are not responsible for accidents and/or mishandling.
CANDLE HOLDER WARNING:
While our candle holders will support a regular burning candle, we highly recommend that you only use the holder for decorating purposes only, not for burning candles. Thistle Creek Primitives® and its owners are not responsible for accidents and/or mishandling.
TARTS/WAX WARMER WARNING:
Failure to follow these directions could result in unexpected fire hazard or personal injury. Use only in well ventilated low heat potpourri burner without lid. Do not add water. Never heat on stove or electric appliance where temperature would exceed 190 degrees F. Melt enough product to have 1/2 inch of product in pot. Use only in melters designed for wax tarts. Keep out of the reach of children. Never leave the warmer unattended. Hot wax can cause burns. Do not move hot wax. Thistle Creek Primitives® and its owners are not responsible for accidents and/or mishandling.
If you have any questions, please email us at: [email protected]
Thank you for shopping with us. Thistle Creek Primitives® LLC
PHOTO IMAGE USE:
None of the photos found on our website can be used for any purpose without the expressed written consent of Thistle Creek Primitives® or the specific owner(s) of the photo(s).
The name "Thistle Creek Primitives" is a registered trademark. No part of the name in any combination, other than the use of the word "primitives" can be used without the expressed written consent of the owner of the mark as listed by the United States Patent and Trademark Office, serial number 86058395.
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